Home News IBM launches Watson AIOps that helps automating IT operations

IBM launches Watson AIOps that helps automating IT operations

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Source: ETCIO

Built on Red Hat OpenShift, Watson AIOps runs across any cloud and works in collaboration with an ecosystem of partners, including Slack and Box

IBM has launched Watson AIOps which uses AI to automate how enterprises self-detect, diagnose and respond to IT anomalies in real time.

Watson AIOps enables organizations to introduce automation at the infrastructure level and is designed to help CIOs better predict and shape future outcomes, focus resources on higher-value work and build more responsive and intelligent networks that can stay up and running longer.

The announcement was made at IBM’s Think Digital Conference.

Unforeseen IT incidents and outages can cost businesses in both revenue and reputation. Market research firm Aberdeen pegs an outage at about $260,000/hour. IDC also predicts that, by 2024, enterprises powered by AI will be able to respond to customers, competitors, regulators, and partners 50% faster than those that are not using AI

Rob Thomas, SVP, Cloud and Data Platform, IBM, said “The COVID-19 crisis and increased demand for remote work capabilities are driving the need for AI automation at an unprecedented rate and pace.

To that end, IBM is unveiling IBM Watson AIOps, that uses AI to automate how enterprises self-detect, diagnose and respond to IT anomalies in real time. Unforeseen IT incidents and outages can cost businesses in both revenue and reputation. Market research firm Aberdeen pegs an outage at about $260,000/hour.

The new solution is built on the latest release of Red Hat OpenShift to run across hybrid cloud environments and works in concert with technologies at the center of today’s distributed work environment, such as Slack and Box. It also works with providers of traditional IT monitoring solutions, such as Mattermost and ServiceNow.

“The greatest challenge for organizations is one of alignment. By using Slack with Watson AIOps, IT operators can effectively collaborate on incident solutions, allowing them to spend critical time solving problems rather than identifying them,” said Slack CEO and Co-founder, Stewart Butterfield.

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