Gartner: Third-Party Tools Powered by GenAI Will Resolve 40% of Customer Service Issues by 2027
By 2027, 40% of all customer service issues will be fully resolved by unofficial third-party tools ...
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Tag: GenAI
F5: Enterprises Accelerate IT Advancements to Harness GenAI’s Power
F5 released its 2024 Digital Enterprise Maturity Index report, a comprehensive analysis of enterprise digital transformation ...
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Pega introduces Pega GenAI coach to intelligently guide users to do their best possible work
Pegasystems Inc. introduced Pega GenAITM Coach, a generative AI-powered mentor for Pega solutions that proactively advises ...
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Microsoft’s GenAI Capabilities Continue To Impress
Occupying center stage at Ignite 2023 was Microsoft Copilot, the company’s virtual assistant and umbrella brand ...
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Gartner: Worldwide IT Spending to Grow 8% in 2024
Worldwide IT spending is projected to total $5.1 trillion in 2024, an increase of 8% from ...
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CIOs Must Prioritize AI For The Next 12-24 Months
Artificial intelligence (AI) – especially the leap in generative AI (GenAI) – is part of a larger ...
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Zebra Technologies In Collaboration Qualcomm Demonstrates Generative AI On Its Devices
Zebra Technologies Corporation has successfully demonstrated a Generative Artificial Intelligence (GenAI)large language model (LLM) running on ...
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GenAI will Impact Almost Every Job in America
Indeed has released Indeed’s AI at Work Report, providing an in-depth look at how GenAI (generative artificial ...
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Framework For Developing a Generative AI Strategy
Generative AI (GenAI) has captured the imagination of business leaders and IT decisions makers around the ...
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