NTT DATA and AWS to Deliver AI-Powered Contact Center Solutions
NTT DATA has announced it has signed a Strategic Collaboration Agreement (SCA) with Amazon Web Services ...
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Tag: Customer Experience
Navigating the Landscape of Customer Experience: An Interview with Praveen Singh of Tubelight Communications
In an interaction with Digital CIO, Praveen Singh, Co-Founder & CEO, Tubelight Communications, discusses role of ...
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Agentic AI Reshaping CX
Agentic AI is taking Customer Experience to a new level by unlocking real, allowing brands to ...
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Zebra Technologies In Collaboration Qualcomm Demonstrates Generative AI On Its Devices
Zebra Technologies Corporation has successfully demonstrated a Generative Artificial Intelligence (GenAI)large language model (LLM) running on ...
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Zendesk Unveils New CX Generative AI Solutions
Zendesk has announced customer experience (CX) generative AI advancements that allow companies to realize immediate business ...
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Genesys and Salesforce Launch AI-Powered Customer Experience and Relationship Management Solution
Genesys has announced a strategic collaboration with Salesforce to help businesses bring together their data, agents, ...
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VTEX Partners with Vinculum to Elevate Customer Experience in India
Enterprise digital commerce platform VTEX has announced its strategic partnership with software company Vinculum. The core ...
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