Noida International Airport (NIA) has announced a collaboration with Kyndryl, to manage the airport’s modern technology environment and 24X7 support model. Kyndryl will draw on its more than three decades of experience managing and transforming airlines and airports in India and around the world, to provide NIA with the latest frameworks, advanced delivery services, and governance practices to ensure best-in-class technology-driven operations.
As a greenfield airport, NIA aims to offer customers a memorable experience while traveling through its terminal. With technology at the center of that experience, Kyndryl will work with NIA to build a robust IT foundation by reviewing existing architecture, establishing frameworks to effectively steer policies, implementing technology delivery changes, security services, asset management, and managing risks and audit compliance during operations.
Kyndryl will also manage NIA’s IT estate on Kyndryl Bridge, accelerating the automation of its IT infrastructure, while monitoring the real-time health and performance of its systems. Kyndryl Bridge, an AI powered open integration platform, will be core to the airport’s 24×7 technology support system, helping the airport proactively detect and mitigate issues before they impact operations and customers’ experience at the airport. Kyndryl will also implement robust information security services including first response systems to cyber security incidents, security policy administration and health status monitoring.
Speaking on the collaboration Christoph Schnellmann, Chief Executive Officer, Noida International Airport said, “At Noida International Airport, our commitment to excellence drives every decision we make. Partnering with Kyndryl allows us to leverage their global expertise and innovative solutions to create a world-class airport that prioritises passenger satisfaction and operational efficiency. Kyndryl’s proven track record in managing complex IT environments ensures that we are well-equipped to meet the demands of modern aviation.”
“In India, there are many citizens who are yet to take their first flight. Improving people connectivity across India is imperative and supports critical infrastructure needs and the India Government’s national agenda. It’s a privilege to enter into a new customer engagement with Noida International Airport ahead of the airport launch as it allows us to bring into purview the entire gamut of technology, consulting, delivery, and sustainability services that Kyndryl offers as well as grow and develop along with the airport’s expansion and growth,” said Lingraju Sawkar, President, Kyndryl India.
Noida International Airport will combine Indian warmth and hospitality with Swiss technology and efficiency to develop a modern, user-friendly design, inspired by India. The first phase of the airport will feature one runway and one terminal, with the capacity to handle traffic of 12 million passengers annually. Upon completion of all four development phases, the airport will be able to cater to 70 million passengers per year.
