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AWS and IBM Deliver New Agentic AI Applications

DigitalCIO Bureau by DigitalCIO Bureau
May 8, 2025
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AWS and IBM are deepening their collaboration to help customers adopt the next generation of AI, characterized by autonomous agents that can reason, act, and learn. At IBM Think, the companies will introduce new tools and frameworks for building and managing networks of AI agents, as well as prebuilt domain-specific agents with ready-to-use skills integrated with key technologies available on AWS Marketplace. They will also expand access to Granite models and increase the availability of automation software through AWS.

IBM’s focus on enterprise-grade, trustworthy AI and the integration with the AWS technology stack form the ideal foundation to enable generative AI to scale. We’re excited to announce a new planned integration between Amazon Q index and IBM watsonx Orchestrate, IBM’s agentic AI and automation solution that helps create, deploy and manage AI agents and assistants. The Amazon Q index enables customers to create a central repository of data based on multiple third-party applications. The index helps to fuel AI decision-making and serves as a powerful foundation for retrieving relevant content across various enterprise data sources.

Watsonx Orchestrate also offers IBM pre-built agents that are specialized in critical business domains such as HR, Procurement and Sales. By powering these agents with Amazon Q index, customers can enhance their generative AI with data from critical applications without having to manually access individual information sources.

Through integration with Amazon Q index, customers will have the ability to enable any IBM watsonx agent to use domain-specific data from applications such as Adobe, Salesforce, Slack and Zendesk for more personalized experiences. A preview of this new integration is on display at IBM Think with expected availability in second half of this year.

“With Amazon Q Index, we’re connecting ISVs’ Generative AI solutions to enterprise applications, enabling a secure, personalized experience for every enterprise user,” said Dilip Kumar, AWS Vice President, Q for Business. “This new integration with IBM watsonx Orchestrate will make it even more powerful and enable customers to begin getting value from AI across their organization quickly and securely.”

Providing flexible delivery options, IBM watsonx Agents and watsonx Orchestrate are now available as SaaS and on AWS Marketplace in the U.S., Europe and Singapore, and coming in June to India.

To provide a foundation of trust for agentic AI on AWS, IBM is adding new capabilities to IBM watsonx.governance to enable agentic lifecycle governance, cataloging and evaluation. New capabilities such as comprehensive model evaluation and monitoring for bias detection and drift management will soon be part of the offering on AWS Marketplace to help enable responsible, transparent and explainable AI models throughout their entire lifecycle.

IBM also established AI Integration Services to help clients transform end-to-end processes with agentic AI. IBM consultants bring expertise in business domains across industries and AWS technology plus new AI-powered capabilities in IBM Consulting Advantage to reinvent clients’ processes with agentic AI on AWS. IBM Consulting Advantage for Agentic Applications includes a library of pre-built templates customized to transform complex enterprise workflows like customer service and finance on AWS. It also includes tools to accelerate building and deploying agentic AI leveraging AWS native technologies like Amazon Q and Amazon Bedrock.

Granite 3.2 Models Available

IBM’s Granite 3.2 large language models are currently available on Amazon Bedrock Marketplace and Amazon SageMaker JumpStart, allowing customers to deploy their dedicated model with just a few clicks. Additionally, these models are planned to be available through Amazon Bedrock Custom Model Import (CMI) in the third quarter of 2025. CMI provides a serverless deployment option that allows customers to bring their own models to Amazon Bedrock without managing the underlying infrastructure.

IBM Advances Software Momentum on the AWS Marketplace

Customers and IBM Business Partners alike are benefitting from IBM Automation Software available on the AWS Marketplace. With the addition of Apptio and Kubecost software, we’re providing customers more choice than ever. Software from HashiCorp, an IBM Company, will be available via IBM on AWS Marketplace later this year.

Also in June, IBM webMethods Hybrid Integration, a next-generation integration solution that will replace rigid workflows with intelligent, API and agent-driven automation, will be available on AWS Marketplace. Meanwhile, IBM Concert, which provides generative AI-driven insights by identifying vulnerabilities and suggesting fixes to help enhance resilience and mitigate risk across the entire application ecosystem, is already available via AWS.

IBM currently offers more than 70 IBM Software solutions in 89 countries on AWS. Beginning in July, IBM will automatically enable resellers within IBM Partner Plus in 22 countries to sell eligible IBM Software on the AWS Marketplace as part of their IBM Business Partner Agreement.

As new assistants and agents proliferate across the enterprise, these are just a few of the latest examples of how AWS and IBM are helping organizations easily orchestrate and manage agents, enhance automation and implement robust AI governance and responsibility.

Tags: AWSIBM
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