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Salesforce Debuts AgentExchange For Digital Labour Market

DigitalCIO Bureau by DigitalCIO Bureau
March 6, 2025
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Salesforce Debuts AgentExchange For Digital Labour Market
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Salesforce has launched AgentExchange, a marketplace and community for Agentforce that is built into Salesforce, opening up new opportunities for partners, developers, and Agentblazers to participate in the rapidly expanding $6 trillion digital labor market.

Building on the success of Salesforce AppExchange — the first and world’s largest enterprise cloud marketplace, which has grown to more than 13 million app installs — AgentExchange expands the capabilities and ecosystem of Agentforce, Salesforce’s digital labor platform.

AgentExchange launches with more than 200 initial partners and hundreds of ready-made actions, topics, and templates that have passed rigorous security and customer reviews. Combined, these solutions will help organizations quickly create and deploy AI agents to improve productivity, efficiency, and innovation in any profession or industry.

“Accelerating our speed of execution is critical to Goodyear’s ability to deliver for our customers and maximize our end-to-end value proposition. We’re excited about the potential of the ready-to-use solutions from AgentExchange to enhance our speed, efficiency, and customer experience,” shared Goodyear CEO and President Mark Stewart.

Partners are already building Agentforce components for AgentExchange. For example:

  • Google Cloud: Build Agentforce agents, grounded in Google Search via Vertex AI and with the ability to reference up-to-the-minute data, news, and current events.
  • Box: Enable Agentforce agents to extract insights from unstructured data and power actions with that information, using natural language to interact with content in Box.
  • Docusign: Generate agreements, route for signatures, track status, and gain key insights‌ — ‌automating workflows and boosting efficiency.
  • Workday: Streamline critical employee self-service workflows such as onboarding, benefits management, and career development, freeing up HR teams and significantly enhancing the employee experience.

“When we launched AppExchange in 2005, it helped our customers get even more value from our platform with prebuilt apps, workflows, and integrations. It also gave our partners an opportunity to participate in the emerging cloud economy and build thriving businesses,” said Brian Landsman, EVP & GM, Global Business Development & Partnerships at Salesforce. “With AgentExchange, we’re doing much the same — opening up Agentforce for partners, startups, and Agentblazers to participate in the digital labor market and build agentic AI on Salesforce.”

“AgentExchange empowers customers to seamlessly integrate trusted AI solutions within their workflow,” said Alice Steinglass, EVP & GM of Platform, Integration and Automation at Salesforce. “Now our developer community can directly tap the expertise of our partner ecosystem to get the right industry-specific solutions so they can build and implement AI agents, and be the pioneers turning their businesses into Agentforce companies.”

 

Tags: Salesforce
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