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Why AI, Cloud and Security are Top Priorities for Enterprise Legal Departments

DigitalCIO Bureau by DigitalCIO Bureau
February 7, 2019
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A recently published report states that legal experts are adopting emerging technologies such as AI, cloud and security. Read on to know more about it…

A recently published report states that legal experts are adopting emerging technologies such as Artificial Intelligence (AI), cloud and security in the enterprise sector. You might be surprised to know that legal departments are increasingly adopting these technologies to be in the forefront in their profession. As every department within the enterprise sector is being exposed to innovation and emerging technologies, the legal department is not an exception. In fact, these streams are often hot subjects for innovation and experimentation. This year, according to survey results from OpenText in conjunction with Ari Kaplan Advisors — two-thirds of legal professionals believe that spending on Artificial Intelligence will increase within their department.

“AI, cloud and security have emerged as top priorities for law firms and enterprise legal departments as we approach 2020,” said Todd Elliott, OpenText vice president for security, artificial intelligence, and legal technology. “As legal professionals ready themselves for the latest requirements of the new economy and the new way to work, cutting edge software solutions in legal technology…can help them achieve their goals in AI, cloud and security.”

The ever-presence of the cloud and the emergence of AI represents, but full adoption is a long term endeavour. The announcement states: ‘With discussions increasingly focused on innovation, efficiency and the next generation of legal practice, legal operations leaders are at the forefront of piloting new technology, executing strategic initiatives, and helping senior leadership navigate the evolving risk and compliance landscape.’

Key Findings
The key findings from the survey include

• Movement toward the cloud continues: The majority of respondents, 83 percent, rated their organization’s current use of cloud-based tools at a three or above on a 1-5 scale. Further, an impressive 94 percent rated their company’s openness to implementing cloud solutions in the coming year at three or higher.

• The use of AI is growing: Within legal departments, 34 percent of respondents currently use AI (up from 23 percent in 2017). However, 66 percent of respondents believe that spending on AI solutions will increase in 2019.

• Focus on security is strong, but sensitive: A full 91 percent reported the legal department’s influence on information security decisions has increased, with 49 percent claiming the legal team is much more involved in information security. Having a seat at the table is significant as 91 percent of respondents also reported they have data security concerns around distributing electronically stored information to multiple discovery vendors and law firms.

• The GDPR is driving major eDiscovery, privacy and security changes: With 80 percent of respondents advising data privacy concerns are affecting how they handle discovery and investigations, the impacts of regulations such as GDPR are starting to be realized by legal professionals. 49 percent of respondents reported the volume of government or regulatory investigations has grown over the past 12 months.

• ECM joins the legal tech development conversation: 74 percent of participants reported if their ECM systems were integrated with their eDiscovery systems, it would be beneficial for the legal department.

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