Home Articles Top Digital Transformation Trends for 2020 & Beyond

Top Digital Transformation Trends for 2020 & Beyond


As digital transformation is the key factor for the growth of organizations, we bring you the top digital transformation trends for 2020 & beyond…

Technology is evolving with customers. With assets like The Cloud, IoT, Blockchain, and 5G emerging, businesses can scale their infrastructure to keep up with the demands of their consumer – but only if they do so holistically, with the right strategy, and without the burden of irrelevant legacy IT. The adaptation of digital transformation has transformed organizations around the world.

The following are some of the technologies responsible for the digital transformation trends for 2020 and beyond.

Automation: Automation is gaining momentum. Digital Transformation for 2020 is driven by technology, and the future is being shaped by Artificial Intelligence (AI) and Machine Learning (ML). More jobs will be automated, and workplaces will evolve — with the type of role shifting so that business leaders can focus on operations, while menial tasks are completed with AI solutions. If you are investing in analytics, then you need to invest in AI and ML to be able to process the complex and sophisticated amounts of information and data sets you are collecting.

5G: 5G is a major talking point in the global Industry but it’s important to distinguish where the promise of pervasive broadband really lies, and that’s in the higher frequency range of 24 to 28 GHz. The challenge of this frequency range is that the short wavelength is susceptible to interference and can’t penetrate solid materials (e.g. walls). It requires at least ten times the density of cell towers and base stations as the lower range (below 6GHz), which is where most pilots are currently taking place.

Internet of Things (IoT): From myriad sensors to audiovisual sensors, IoT is changing the world. We are seeing audiovisual technologies being used to get the same input you would receive from wiring up numerous IoT sensors. Audio analysis can identify the sound of breaking glass, for instance, to trigger an alert. High-Definition (HD) video allows for object processing, isolating and creating pattern libraries, and using pattern matching to monitor real-time events. Compared with individual sensors, these technologies provide feasible mass coverage at a lower cost.

Analytics: Analytics are the competitive advantage. Organizations that still are not investing in analytics by 2020 probably won’t be in business in 2021. There is simply far too much customer insight to be had from data collection and processing in digital transformation for a organization to remain competitive without it. That is why we are seeing things like Salesforce acquiring Tableau and Microsoft creating its Power Platform. The heavy tech companies are figuring out that the future is in data — most specifically, the real-time processing of it. So regardless of the Industry — use of data and analytics one of the key factor for organizations.

The Road Ahead
Digital transformation for 2020 and beyond began years ago. Organizations who are still burdened by legacy IT services may have their transformation undermined, but those who adopt technologies such as 5G technology and the Internet of Things as part of a holistic digital overhaul will become dynamic, agile, and relevant in the market. In essence, organizations who can keep up with the evolution of technology will thrive in a modern marketplace, while those who aren’t making the most of their digital investments will struggle to get ahead.

It’s time for organisations to consider how digital transformation is affecting their businesses and what they should prioritise.


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