NTT DATA and AWS to Deliver AI-Powered Contact Center Solutions
NTT DATA has announced it has signed a Strategic Collaboration Agreement (SCA) with Amazon Web Services ...
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Tag: CX
Agentic AI Reshaping CX
Agentic AI is taking Customer Experience to a new level by unlocking real, allowing brands to ...
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Zendesk Unveils New CX Generative AI Solutions
Zendesk has announced customer experience (CX) generative AI advancements that allow companies to realize immediate business ...
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Genesys and Salesforce Launch AI-Powered Customer Experience and Relationship Management Solution
Genesys has announced a strategic collaboration with Salesforce to help businesses bring together their data, agents, ...
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