Home Industry News Apple defends its takedown of some apps monitoring screen-time

Apple defends its takedown of some apps monitoring screen-time


Source: TC | By Jonathan Shieber

Apple i is defending its removal of certain parental control apps from the iOS App Store in a new statement.

The company has come under fire for its removal of certain apps that were pitched as tools giving parents more control over their children’s screen-time, but that Apple said relied on technology that was too invasive for private use.

“We recently removed several parental control apps from the App Store, and we did it for a simple reason: they put users’ privacy and security at risk. It’s important to understand why and how this happened,” the company said in a statement.

The heart of the issue is the use of mobile device management (MDM) technologies in the parental control apps that Apple has removed from the App Store, the company said.

These device management tools give control and access over a device’s user location, app use, email accounts, camera permissions and browsing history to a third party.

“We started exploring this use of MDM by non-enterprise developers back in early 2017 and updated our guidelines based on that work in mid-2017,” the company said.

Apple acknowledged that the technology has legitimate uses in the context of businesses looking to monitor and manage corporate devices to control proprietary data and hardware, but, the company said, it is “a clear violation of App Store policies — for a private, consumer-focused app business to install MDM control over a customer’s device.”

The company said it communicated to app developers that they were in violation of App Store guidelines and gave the company 30 days to submit updates to avoid being booted from the App Store.

We first reported that Apple was warning developers about screen-time apps back in December. At the time, we noted that even though Apple had never intended for the enterprise-focused MDM technology to be used in consumer-facing apps, it had greenlit a number of screen-time and parental control apps over the years that were in violation of its own guidelines.

As it then began to refuse to publish these apps’ updates — the kiss of death to any app developer — there was a lot of suspicion around the timing of the crackdown, which came shortly after Apple launched its own screen-time tools.

In the future, Apple could provide developers with a Screen Time API to allow them to build less invasive solutions for customers, but has made no comment on any plans in that area.

“Several developers released updates to bring their apps in line with these policies,” Apple said in the statement about the removals. “Those that didn’t were removed from the App Store,” said.

Going to the media is often a last resort for iOS app developers when facing a challenge to their business, as many are fearful that talking to the press will result in negative action against them.

However, the timing with regard to Screen Time’s launch could be coincidental. Instead, the move to pull MDM-powered screen-time apps may be more closely tied to Apple’s privacy focus. At a time when tech companies are facing increased regulations and fines over their inability to properly protect customer’s data, Apple needed to crack down on this glaring hole, which could have led to privacy violations, and worse, those that would have involved data from children.


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