Source: ET Telecom
Guavus’ AI-based solutions will provide real-time customer experience analytics, predictive analytics to automate network troubleshooting, and key marketing insights to Jio.
Mukesh Ambani-driven Reliance Jio and Guavus – a Thales company, have partnered for AI-driven analytics, the companies said in a joint release on Thursday.
Guavus’ AI-based solutions will provide real-time customer experience analytics, predictive analytics to automate network troubleshooting, and key marketing insights to Jio.
“Our networks generate 4 to 5 petabytes of data each day. If this data can be properly analyzed in real-time using big data analytics and predictive analytics techniques, we can both improve the health of our network through intelligent automation and offer multiple, customized personal services to our customers,” said Anish Shah, president of IT, Reliance Jio.
“Guavus provides us data analytics technology and out-of-the-box analytics solutions for intelligent operations and marketing – but they’re not just fishing for us, they’re giving us the ability to fish,” said Kiran Thomas, president, Reliance Industries.
“Our teams will be able to take advantage of a ‘self-service’ platform to build custom analytics applications that are tied very closely to their areas of the business and to deliver quality new products much faster,” added Thomas.
