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Infosys Recognized as a Leader in Inaugural AI Technical Services, Q4 2025 Analyst Report

DigitalCIO Bureau by DigitalCIO Bureau
March 26, 2026
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Infosys Recognized as a Leader in Inaugural AI Technical Services, Q4 2025 Analyst Report
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Infosys, ranked among the top two in the strategy category, stands out for capabilities in frontier AI models, AI workload optimization, edge and IoT integration, and end-to-end AI lifecycle management.

Infosys announced that it has been recognized as a Leader in the inaugural edition of The Forrester Wave™: AI Technical Services, Q4 2025. Infosys sees this recognition in the report as a reflection of its comprehensive AI capabilities, strong global delivery model, and its ability to drive enterprise-scale AI transformation.

Infosys has been ranked second highest in the strategy category, which Infosys believes, shows its AI-first approach and commitment to helping global enterprises accelerate AI adoption, ensure regulatory compliance, enhance operational efficiency, and innovate at scale. Through Infosys Topaz, the company’s AI-first offering powered by generative AI technologies, Infosys enables clients to build secure, scalable, and responsible AI solutions across industries.

According to the Forrester evaluation, “Infosys stands out among its peers in this evaluation for several capabilities: frontier AI models, AI workload optimization, edge/IoT, and AI lifecycle management.” The company earned 5/5 scores in criteria such as Talent Strategy, Global Delivery Strategy, Frontier Model, and AI Workloads Optimized for Infrastructure. Its global scale and size enable Infosys to support global enterprises through the complexities of sovereignty laws and industry regulations. According to the evaluation, “customers find Infosys to be a great partner with knowledgeable resources.”

Balakrishna D. R. (Bali), Executive Vice President, Global Services Head, AI and Industry Verticals, Infosys, said, “We are honored to be recognized as a Leader in the inaugural Forrester Wave™: AI Technical Services, Q4 2025. We believe this recognition reflects our continued investments in talent, innovation, AI assets, and IPs, while being responsible. With Infosys Topaz, we are enabling enterprises to confidently navigate AI transformation, reduce operational complexity, and unlock measurable business value at scale.”

The evaluation, authored by Alvin Nguyen, Senior Analyst, Forrester states, “Infosys is driving its AI-first mantra by embedding AI into traditional service lines to reduce the operational complexity of AI transformation for enterprises that have not yet successfully incorporated AI into their organization. Infosys’ AI-infused service lines provide a familiar approach to AI transformation, especially for existing customers. Coupled with its scale and geographic presence, this makes Infosys a good candidate for an AI partner for global enterprises.”

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