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Ascendion acquires UXReactor to drive AI-Powered Experience Design

DigitalCIO Bureau by DigitalCIO Bureau
April 29, 2025
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Ascendion acquires UXReactor to drive AI-Powered Experience Design
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Ascendion has announced its acquisition of UXReactor, an award-winning user experience (UX) strategy and design firm. With this strategic move, Ascendion force-multiplies its engineering capabilities, further enabling its customers to launch human-centered digital experiences that accelerate business outcomes and drive market advantage.

The acquisition of UXReactor marks a significant next step in Ascendion’s strategic investments for growth. Over the past two years, Ascendion has acquired Nitor Infotech to strengthen software product engineering, launched four global AI Studios, and created a new Latin America headquarters in Mexico.

This acquisition enhances Ascendion’s ability to create value across user-experience strategy, product experience design, UX research, platform experience design, and end-to-end digital innovation—all seamlessly integrated with AI-powered software engineering.

Founded in 2015 and headquartered in Pleasanton, California, UXReactor specializes in experience innovation with experts across the US, Asia, and South America. They help organizations of all sizes, from startups to Fortune 500 enterprises, drive growth and elevate performance.

“This relationship strengthens Ascendion’s ability to create long-lasting, high-value impact for clients, and reflects a focused commitment to advancing AI-powered software engineering,” says Karthik Krishnamurthy, CEO, Ascendion. “Combined with the power of our ASCENDION AVA+ platform and talented engineers, UXReactor will help our clients design, build, and scale innovative experiences faster and with greater impact, all to the power of AI.”

This acquisition is the next step in a long-term partnership. UXReactor has been working with Ascendion since 2024, and this collaboration is already driving client impact:

  • Accelerating Strategy: In Silicon Valley, UXReactor and Ascendion co-led a user-centric strategy and design conceptualization for a leading software company, with the potential to capture another billion-dollar market. Engineering has now been significantly accelerated under the leadership of Ascendion’s Product Engineering teams.
  • Engineering a Seamless Ecosystem: At a large fintech company, UXReactor partnered with Ascendion to align engineering priorities with user needs through multi-stakeholder strategy workshops and design. This resulted in 40% faster execution through streamlined workflows and improved navigation design.
  • Competitive Differentiation: For a large UK bank, the combined Ascendion and UXReactor transformation playbook is helping inform and differentiate a large-scale digital transformation initiative for millions of users.

Shaping the Future of Experience Transformation in the Era of AI

As software and AI become deeply embedded in every aspect of life and business, differentiated, human-centered experiences are more critical than ever. UXReactor’s proven methodologies, global design talent, and upstream strategy expertise — combined with Ascendion’s engineering excellence and ASCENDION AVA+ platform — create a distinctive new value proposition for clients. The company also brings an innovative Experience Studio, located in Silicon Valley, to facilitate user-experience design workshops related to software products and digital consumer experiences.

“Exceptional digital experiences begin long before a single line of code is written. AI-powered software is bringing a paradigm shift to various industries and experiences are now expected to be more seamlessly integrated for everyone. As a part of Ascendion, UXReactor will guide clients through this shift by delivering on critical experience strategy and design challenges — and then bring new ideas to life to create extraordinary value,” shares Satyam Kantamneni, CEO, UXReactor. “The future of experience innovation is here — and we’re thrilled to be part of it.”

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