HCLTech announced the launch of its AI-Powered Operations offering, designed to help enterprises modernize and optimize their mission-critical mainframe environments through AI-enabled automation, observability and operational intelligence.
The offering brings together specialized mainframe skill agents and conversational AI assistants to support system administration, observability, optimization and workflows, under human oversight. These capabilities help improve efficiency, accelerate issue resolution and enable more proactive, insight-driven operations. HCLTech’s dedicated Mainframe Center of Excellence underpins the offering with deep domain expertise, industry best practices and continued innovation.
“Enterprises running mission-critical workloads on mainframes are under increasing pressure to modernize operations and drive greater efficiency, without compromising reliability or control. Our AI-Powered Operations offering directly addresses this business need, combining HCLTech’s deep mainframe expertise with AI-driven capabilities to help clients simplify operations, reduce risk and unlock greater value from their mainframe investments as they advance their broader transformation agendas,” said Rampal Singh, Senior Vice President and Global Business Head of Hybrid Cloud at HCLTech.
“AI is fundamentally changing how enterprises manage and extract value from their most strategic technology platforms. Through our dedicated Mainframe Center of Excellence and AI innovation capabilities, we are embedding intelligent agents and operational intelligence directly into mainframe environments, enabling organizations to shift from reactive management to proactive, insight-driven operations, while preserving the security, resilience and governance these platforms demand,” said Raghu Kidambi, Corporate Vice President and Head of AI Ecosystems at HCLTech.
