HCLTech announced it has been named a Leader across all three quadrants in the 2026 ISG Provider Lens Procurement Services Study – Global: Procurement Operations Modernization Services, Strategic Sourcing and Category Management Services, and Supplier Management and Contract Lifecycle Services. This marks the fifth consecutive year that HCLTech has received this recognition.
According to ISG, HCLTech’s recognition was driven by differentiated capabilities across each procurement services domain:
- Procurement Operations Modernization Services: Recognized for helping organizations modernize procurement through strong agentic-AI automation, advanced document intelligence and deep ecosystem integrations, enabling high-touchless operations, faster cycles and improved accuracy across P2P workflows.
- Strategic Sourcing and Category Management Services: Recognized for enabling more intelligent sourcing, stronger category performance and greater business value through deep domain expertise and AI-powered intelligence.
- Supplier Management and Contract Lifecycle Services: Recognized for helping enterprises strengthen supplier performance, differentiated blend of end-to-end CLM excellence, GenAI-powered contract intelligence, governance and compliance through integrated supplier and contract management capabilities.
“HCLTech has developed a comprehensive procurement services portfolio that spans consulting, sourcing, supplier management and procurement operations, supported by a combination of domain expertise, digital platforms and AI-led innovation. Its consult-to-operate approach, global delivery capabilities and focus on measurable business outcomes enable organizations to transform procurement into a strategic function that drives efficiency, resilience and sustainable value,” said Tarun Nathooram Vaid, Manager and Principal Analyst, ISG.
“Organizations that build superconnected supplier ecosystems are better positioned to unlock efficiency, resilience and competitive advantage. HCLTech helps clients create connected, data-driven procurement operations that enhance visibility, strengthen governance and enable smarter decisions, delivering measurable business outcomes at scale,” said Upjit Ghuman, Executive Vice President and Global Head of Business Process Operations, HCLTech.
