The new five‑year agreement will drive digital innovation across Swissport’s global aviation services
Tata Consultancy Services (TCS) and Swissport International Limited, a global leader in aviation services, have extended and expanded their decade-long partnership by five years. The renewed agreement brings a fresh focus on digital innovation, enhancing operational excellence and driving technological transformation across Swissport’s global operations.
As part of the expanded collaboration, TCS will help drive the continued modernisation of Swissport’s technology landscape and scale AI‑enabled services, data platforms, and hybrid cloud operations. The partnership will help the company adapt and stay ahead in a fast‑changing aviation landscape. TCS will harness the power of AI to strengthen IT service operations, enhance operational resilience, ensure consistent delivery of services, and elevate employee experience across mission-critical ground operations.
Over the past decade, TCS has played a pivotal role in helping Swissport deliver measurable benefits through improved service stability, greater operational efficiency, faster time‑to‑market. Together, TCS and Swissport have created a scalable and secure digital backbone by integrating data, automation, and user-centric design. This has significantly improved turnaround efficiency, increased operational visibility, and accelerated deployment of new digital capabilities across regions.
Dave Lynch, Group CIO, Swissport International Limited, said, “Our long-standing partnership with TCS has been pivotal in strengthening the digital backbone of our global operations. Together, we have created a strong technology foundation for our global operations, and this renewed partnership will help us continue to innovate at scale and speed, strengthen operational excellence, and support our long‑term growth strategy.”
Arun Pradeep Surendra Mohan, Business Head, Travel, Transportation & Hospitality, EMEA & APAC, TCS, said, “As Swissport’s strategic partner, our focus has been on combining deep aviation domain knowledge with cloud, data, and AI led innovation to create measurable operational impact. This renewed engagement allows us to further accelerate and scale our cocreated solutions to enhance Swissport’s global operations with agility, reliability, and future ready capabilities. This partnership is a strong example of how AI-led platforms, cloud modernisation, and deep aviation expertise can unlock sustainable business value.”
The renewed collaboration will further scale AI-enabled services and data platforms to support Swissport’s long-term growth and Operational vision creating a more agile, data-driven, and future-ready operational model.
As a testament to the impact of the decade-long collaboration, Swissport recognized TCS as its Innovation Partner of the Year 2025, acknowledging TCS’ contribution to advancing operational intelligence, co‑creating next‑generation digital capabilities, and building a strong foundation for data‑driven decision‑making across global operations.
